Curated food, considered accessories, and a grooming salon. Kolonaki, Athens, since 2018.
“Eleni took fifteen minutes on a Saturday morning to switch our Cavalier King Charles, Mocha, off a kibble that was making her itch. Three weeks later, no scratching, glossy coat, and the team remembered her name when we walked in. This is not a pet shop, it is the shop your dog would choose if she could.”
“I have a fourteen-year-old labrador called Otis who has been on prescription food for two years. Marco ordered me a single-protein duck option I could not find anywhere else, and the Loretta Programme covered a free 5kg bag the month my hours were cut. I will not buy from anyone else.”
“Booked Sofia for our standard poodle Otto's first big groom. We are not easy clients — Otto had been clipped badly twice — and Sofia spent the first ten minutes just letting him sniff her hands. The cut was perfect and Otto went back willingly four weeks later. That tells you everything.”
“Subscribe & Save runs my house. Two cats on Almo Nature, one on Ziwi, all three pulled in different directions, and PawBoutique works it out for me each month. The slip in the box is hand-written. Not a sticker — actually hand-written, by Marco.”
“We rescued Pippa, a senior beagle, from a shelter in October. Eleni weighed her, gave us a transition plan and a free first bag through the Loretta Programme. Pippa has put on the right kilo and a half, and the journal post 'Senior dogs and seven small dinners' is now on our fridge.”