Eleni Vassilakou
Founder & Veterinary Lead
Twelve years in small-animal practice, runs the nutrition concierge, will not stock a food she has not fed Loretta first.
Marco di Lucca
Founder & Buyer
Former buyer at a Milanese deli group, picks every accessory and packaging detail, makes the espresso at 09:30.
Sofia Drakou
Head Groomer
London City & Guilds graduate, ten years of grooming, gentle hands and a rule about senior dogs going first.
Théo Berger
Senior Groomer
Trained in Lyon, hand-strips terriers like a watchmaker, runs the salon's sound system on classical Wednesdays.